These Terms and Conditions constitute a legally binding agreement between you and m998 governing your access to and use of the m998 platform, including all gaming products, account services, promotional offers, and payment facilities. Please read them carefully before registering or placing any wager. By creating an m998 account, you confirm that you have read, understood, and agreed to these Terms in their entirety.
A summary of the most important points from these Terms and Conditions. These summaries do not replace the full legal text below — please read the complete Terms.
You must be 21 years of age or older to register and use an m998 account. Age is verified during KYC using your CNIC. Accounts belonging to persons under 21 are closed immediately and balances returned to the verified payment method.
Each player may hold only one m998 account, verified against their CNIC. Duplicate accounts are suspended on detection and associated funds may be forfeited pending investigation under our anti-fraud and AML procedures.
All promotions and bonuses are subject to wagering requirements and specific eligibility conditions. Bonus funds must be wagered the specified number of times before withdrawal. Attempting to abuse bonus offers may result in account suspension.
Deposits and withdrawals are processed exclusively through the payment methods registered to your verified m998 account. Withdrawals are returned to the same source as the deposit. m998 does not charge withdrawal fees on standard processing times.
m998 provides deposit limits, session reminders, cooling-off periods, and self-exclusion tools. Players are expected to use these tools if their gaming becomes problematic. m998 may apply protective measures to accounts showing signs of harmful gambling behaviour.
m998 reserves the right to suspend or terminate accounts that breach these Terms, including cases of fraud, chargebacks, collusion, use of prohibited software, duplicate accounts, or provision of false information during registration or KYC verification.
Throughout these Terms and Conditions, the following definitions apply unless the context clearly requires otherwise:
By accessing the m998 platform, completing the registration process, making a deposit, or placing any wager, you confirm that you have read, understood, and unconditionally agree to be bound by these Terms and Conditions in their entirety, together with our Privacy Policy and Responsible Gaming Policy, each of which is incorporated into these Terms by reference.
If you do not agree with any part of these Terms, you must not use the m998 platform or any of its services. Continued use of the platform following any published amendment to these Terms constitutes acceptance of the revised Terms.
Important: These Terms constitute a legally binding contract between you and m998. If you have any questions before accepting, please contact our support team at [email protected] before registering.
m998 reserves the right to amend, update, or replace these Terms at any time. Where changes are material, we will notify registered players via the email address associated with their account prior to the changes taking effect. It is your responsibility to ensure your registered email address is current and accurate.
Use of the m998 platform and all gaming services is strictly limited to individuals who satisfy all of the following eligibility criteria at the time of registration and on an ongoing basis throughout the period of account use:
m998 performs age and identity verification using CNIC documentation during the KYC process. Accounts where the registered player is found to be under 21 will be immediately closed and any balance returned to the depositing payment method after standard verification checks.
To access m998's gaming services, you must complete the registration process and create a single personal account. The following rules govern account registration and ongoing account management:
Each individual may register and maintain only one active m998 account. Duplicate accounts — whether registered under the same name, CNIC number, device, IP address, payment method, or household — are prohibited. Where duplicate accounts are detected, m998 may suspend all associated accounts pending investigation and may, at its discretion, forfeit any bonus funds and winnings derived from bonus funds across those accounts.
You are required to provide accurate, complete, and truthful information at registration and to keep that information current throughout the life of your account. This includes your legal name (as it appears on your CNIC), date of birth, email address, and mobile number. Providing false or misleading information during registration is a material breach of these Terms and may result in immediate account termination.
You are solely responsible for maintaining the confidentiality of your account credentials, including your password and any two-factor authentication codes. m998 will not be liable for any loss or damage arising from unauthorised access to your account resulting from your failure to keep your credentials secure. You must notify m998 immediately if you suspect any unauthorised access to or use of your account.
m998 accounts are personal and non-transferable. You may not sell, transfer, assign, or otherwise make available your account to any third party. Any attempt to do so constitutes a breach of these Terms and will result in account suspension.
m998 is required under its international gaming licensing obligations to perform identity verification (Know Your Customer, or KYC) on all accounts before processing withdrawal requests and, in certain cases, at earlier stages of account activity. KYC verification on m998 uses the following documentation requirements applicable to Pakistani players:
Accounts that have not completed KYC verification may have deposit, withdrawal, and gameplay limits applied. m998 reserves the right to withhold withdrawal processing until KYC is satisfactorily completed. Submission of fraudulent, altered, or third-party identity documentation is a serious breach of these Terms and will be reported to relevant authorities where required under applicable law.
KYC Processing Time: Standard KYC reviews are completed within 24 to 48 hours of full documentation submission. You will be notified by email once your account is verified or if additional documents are required.
m998 currently supports the following deposit and withdrawal methods for Pakistani players: JazzCash, EasyPaisa, HBL bank transfer, UBL bank transfer, Meezan Bank transfer, Visa, and Mastercard. All account balances are held and transacted in Pakistani Rupees (PKR).
The minimum deposit amount is Rs 200. Deposits below this threshold will not be credited and will be returned to the originating payment method. Processing times for JazzCash and EasyPaisa deposits are typically under 60 seconds. Bank transfer deposits may take up to 30 minutes depending on the sending bank's processing time.
Withdrawal requests are processed to the same payment method used for the most recent deposit on the account, subject to KYC verification being complete. Standard withdrawal processing times are as follows:
m998 does not charge a platform-side withdrawal fee on standard processing. Your payment provider may apply their own fees, over which m998 has no control.
Withdrawals may be delayed or withheld pending KYC completion, active bonus wagering requirements, or where m998's fraud or AML review procedures require additional verification. m998 reserves the right to request supporting documentation for any withdrawal request at its discretion.
m998 maintains a comprehensive Anti-Money Laundering (AML) compliance programme consistent with its international gaming licensing obligations. Deposits and withdrawals are monitored for unusual patterns. Where suspicious activity is identified, m998 may freeze account funds and report the matter to relevant regulatory and law enforcement authorities as required by applicable law. Players are prohibited from depositing funds derived from illegal sources or using the platform to facilitate money laundering in any form.
m998 offers a range of promotions, bonuses, and incentive programmes to eligible players. All bonuses and promotions are subject to the following general terms, in addition to any specific terms published alongside individual promotional offers:
Bonus funds credited to your account are subject to wagering requirements before they or any winnings generated from them are eligible for withdrawal. The applicable wagering multiplier for each promotion is stated in the specific promotion terms. Unless stated otherwise, a wagering requirement of 30x the bonus amount applies as the default standard. Wagering requirements must be met within the promotional validity period or the bonus and associated winnings will be forfeited.
Different game types contribute differently toward fulfilling wagering requirements. As a general guide: slots typically contribute 100% of each wager; live dealer games such as baccarat and blackjack typically contribute 10% to 20%; sports betting wagers may contribute at a separate rate specified in the relevant promotion. The specific contribution percentages for any bonus are set out in the promotion's terms.
m998 employs automated systems and manual review to detect bonus abuse, including but not limited to: claiming the same promotion multiple times across duplicate accounts; using low-risk betting strategies designed to meet wagering requirements while minimising actual risk exposure; hedging bets across multiple accounts; and any other conduct that m998 reasonably determines constitutes an attempt to gain an unfair advantage from promotional offers. Accounts found to be abusing bonuses may have bonus funds and associated winnings forfeited and may be subject to account suspension.
The m998 VIP programme operates across five tiers: Bronze, Silver, Gold, Platinum, and Elite. Tier progression is based on accumulated tier points earned from real-money wagers across all platform products. Benefits at each tier, including cashback rates, withdrawal processing speeds, and limit increases, are published in the VIP programme terms available on the platform. m998 reserves the right to amend, suspend, or discontinue the VIP programme at any time with reasonable notice to affected players.
All games available on the m998 platform are governed by their respective game rules, which are accessible within the game interface. The following general gaming rules apply across all products on the platform:
All casino games on the m998 platform use certified Random Number Generation (RNG) systems audited by independent testing laboratories. Live dealer games are operated by certified studio providers including Evolution Gaming and Pragmatic Live, under their respective regulatory approvals. Sports betting odds are set independently and are subject to market movement up to the point of bet acceptance. m998 is not liable for technical errors caused by the game provider's systems; in such cases, game provider resolution policies apply and m998 will communicate outcomes to affected players.
A sports bet is accepted only upon m998's system returning a confirmation message with a unique bet reference. m998 reserves the right to void bets placed at clearly erroneous odds, including pricing errors caused by system or data feed faults. In such cases, affected bets are voided and the stake is returned to the player's account balance.
Minimum and maximum stake limits vary by game and market. Current limits are displayed within the game or betting interface at the time of wagering. m998 reserves the right to amend stake limits at any time. High-value bets may be subject to manual review before acceptance, particularly on sports betting markets close to event start time.
In the event of a platform or game malfunction, m998 reserves the right to void affected rounds or bets and return stakes to players' account balances. m998's decision regarding malfunction voids is final subject to the dispute resolution procedure in Section 16.
The following conduct is strictly prohibited on the m998 platform. Engaging in any prohibited conduct constitutes a material breach of these Terms and may result in immediate account suspension, forfeiture of balances, and reporting to relevant authorities:
m998 is committed to promoting responsible gaming and providing tools that help players maintain control of their gaming activity. We take our obligations in this area seriously and expect all players to engage with the platform in a responsible manner.
The following responsible gaming tools are available to all m998 account holders directly from the account dashboard:
m998 reserves the right to apply protective responsible gaming measures to any account where our monitoring systems detect patterns consistent with harmful or problem gambling behaviour, including unusually frequent or high-value deposits, extended uninterrupted session lengths, or escalating bet sizes following losses. In such cases, m998 may contact the player, apply temporary deposit restrictions, or refer the account for responsible gaming review.
Need help? If you believe your gambling is becoming a problem, please contact our support team at [email protected] or visit our Responsible Gaming page for guidance and self-help resources.
All content on the m998 platform — including but not limited to the m998 brand name, logo, website design, graphics, game interfaces, text, data, software, and promotional materials — is the exclusive intellectual property of m998 or its licensed content providers and is protected by applicable intellectual property laws.
Players are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform solely for personal, non-commercial gaming purposes. This licence does not permit you to copy, reproduce, distribute, publish, display, perform, modify, create derivative works from, or commercially exploit any platform content without m998's prior written consent.
Any feedback, suggestions, or ideas you provide to m998 regarding the platform may be used by m998 freely and without obligation, acknowledgment, or compensation to you.
To the fullest extent permitted by applicable law, m998's aggregate liability to any player arising out of or in connection with these Terms, the platform, or any of its services shall not exceed the total amount deposited by that player in the 30 days preceding the event giving rise to the claim.
m998 shall not be liable for any of the following types of loss, whether arising in contract, tort, negligence, or otherwise:
Nothing in these Terms excludes or limits m998's liability for death or personal injury caused by our own negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be lawfully excluded.
Gambling involves financial risk. m998 does not guarantee any specific outcome, return, or winning probability for any game or betting market. Please gamble within your means and only with funds you can afford to lose.
m998's collection, use, storage, and processing of your personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference. By accepting these Terms, you also acknowledge and accept our Privacy Policy.
In summary, m998 collects personal data including your name, CNIC details, contact information, payment information, and gaming activity data for the purposes of account management, KYC verification, AML compliance, fraud prevention, responsible gaming monitoring, and service improvement. We do not sell your personal data to unaffiliated third parties. Data is shared only with game providers, payment processors, and regulatory authorities where required.
For a full description of your data rights and m998's data practices, please review our Privacy Policy.
m998 may suspend or restrict your account at any time and without prior notice where there are reasonable grounds to believe that you have breached any provision of these Terms; where your account activity triggers AML or fraud review procedures; where a chargeback or payment dispute has been initiated; where we are required to do so by a regulatory authority or court order; or where continued operation of your account poses a risk to the integrity of the platform or other players.
Following investigation, m998 may permanently terminate an account where a breach of these Terms is confirmed. Upon termination for breach, m998 reserves the right to forfeit bonus balances and any winnings derived from bonus funds. Real-money balances will be returned to the verified payment method after completion of any required AML review, unless the funds are subject to a legal hold or regulatory instruction.
You may request account closure at any time by contacting m998's customer support team. Prior to closure, any pending bonus wagering requirements and open bets will be addressed in accordance with the relevant product rules. Verified real-money balances will be returned to your registered payment method following the standard withdrawal process.
m998 reserves the right to amend, update, or replace these Terms and Conditions at any time. Where changes are material — including changes to wagering requirements, withdrawal limits, eligibility criteria, or account termination provisions — m998 will provide registered players with reasonable advance notice via the email address registered to their account.
The effective date of the current Terms is always displayed at the top of this page. It is your responsibility to review the Terms periodically. Continued use of the platform after any amendment takes effect constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must cease using the platform and may request voluntary account closure in accordance with Section 14.3.
If you have a complaint or dispute regarding any aspect of your m998 account, a game outcome, a transaction, or the application of these Terms, you should in the first instance contact m998's customer support team via live chat or email at [email protected]. Our support team will acknowledge your complaint within 24 hours and endeavour to resolve it within 5 business days.
If your complaint is not resolved to your satisfaction through the initial support process, you may escalate the matter in writing to m998's compliance team. m998 will provide a final written determination within 14 business days of escalation receipt. This determination will be binding on m998 and constitutes the conclusion of m998's internal dispute resolution process.
These Terms and Conditions, and any dispute arising out of or in connection with them or the use of the m998 platform, shall be governed by and construed in accordance with the laws of the jurisdiction in which m998 holds its international gaming licence. Players acknowledge that the platform is operated under international gaming licensing standards and that the applicable governing law is that of the licensing jurisdiction rather than the player's own jurisdiction of residence.
It is the sole responsibility of each player to determine whether accessing and using online gaming services is lawful in their specific location. m998 makes no warranties that the platform or its services are appropriate, legal, or available for use in all jurisdictions. Players accessing the platform from jurisdictions where online gaming is restricted or prohibited do so at their own risk and legal responsibility.
For questions, complaints, account inquiries, or responsible gaming support, you may contact m998 through the following channel:
For responsible gaming support and self-exclusion requests, please visit our dedicated Responsible Gaming page for guidance and available tools.
Pakistan's most complete online gaming platform — cricket betting, live casino, 500+ slots, jackpot bingo, and fishing games, all in PKR. Players must be 21 or older.
21+ m998 is strictly for players aged 21 and above. Gambling can be addictive — please play responsibly and within your means. For help, visit Responsible Gaming.